Shipping and Policies
By ordering from this site, you agree to these shipping policies and terms.
I accept paypal and credit card and venmo at checkout. Please note that all orders will ship within 3 business days from the time that payment is received.
All orders will ship within 3 business days via usps first class mail. Expedited shipping, insurance, delivery confirmation and tracking are all available, just contact me and I’ll be happy to add it to your order! Please double check that your address is correct. I am not responsible for an item shipped to the wrong address due to a discrepancy.
Refunds and Exchanges
Physical products and Paper goods: Your satisfaction is of my utmost concern! If unhappy with your order for any reason, please contact me within 1 week of receiving your order.
Additional Policies and FAQs
TERMS & CONDITIONS
All designs, artwork, elements and materials are © Dig’n Designs | Kelly Shipley
Personal license: This standard license allows you to use the materials for any personal use. You may use them on your personal blog, social media sites, logos, greeting cards, invitations, stationary, business cards, on store signage, on print materials, etc!
Commercial license: This license needs to be purchased and allows you to use the materials in multiple applications, in professional work and for elements that you would like to sell. This includes use on multiple websites, website designs, templates, Printables and products. E-mail me for purchase of this and for written permission to use them on any other project not stated.
*You may not charge for any kind of product in any way that uses any of the elements without purchasing the commercial license.
**You may not redistribute, resell, gift, share, lend or re-sell any of the materials in their original form, regardless of the license purchased. If I find or am informed of any use that violates these terms & conditions, your license will be immediately revoked and a legal representative will contact you in order to take action.
Q: what’s the difference between a personal license and a commercial license?”
A: Personal license: This standard license allows you to use the materials for any personal use. You may use them on your personal blog, social media sites, logos, greeting cards, invitations, stationary, business cards, on store signage, on print materials, etc!Commercial license: This license allows you to use the materials in multiple applications, in professional work and for elements that you would like to sell. This includes use on multiple websites, website designs, templates, printables and products. E-mail me for written permission to use them on any other project not stated.
Q: Will my download expire?”
A: No, files are emailed to you and therefore don’t expire.
Q: What is a .png file?
A: .png files allow for the use of transparent backgrounds. they can be open and used just like jpegs and used in any program that accepts jpegs as well.
Q: What is an EPS vector file?A: All of the artwork and illustrations have been designed in adobe illustrator. purchasing the EPS vector file supplies you with the editable file so you can change the artwork, it’s colors and it’s size.
Note: if you don’t have software such as adobe illustrator you will not be able to open the file.
Q: How do I download my files?
A: After you complete your purchase, the digital file will be emailed to your email address. Often times they will be in the form of a ZIP file.
CUSTOM WORK QUESTIONS
Q: Is custom work available?
A: Yes, I would love to work with you! Just contact me for more info and pricing on specific projects!
Please note that colors may differ slightly due to printing, computer screens and photography.
All designs ©Dig’n Designs
All items are handmade and ship from Cache Valley, Utah
Policies for All Digital Downloads sold from Dig’n Designs
Personal and Commercial Use Policy
Designs offered through the Dig’n Designs Store are protected by copyright and are owned by Dig’n Designs. All digital designs are available for personal use. Some digital designs are available for commercial use also. Commercial use is defined as using the digital design in any physical project, product, artwork, etc. that is intended for resale or commercial use. Under no circumstances are you allowed to resell or distribute the files associated with digital designs offered by Dig’n Designs.
If you plan to use your cutting machine/printer/plasma table/wood cutter/etc. to create products which you will sell or use for commercial purposes using content from the Silhouette Design Store, you must purchase a commercial license for the images in question. If a commercial license is unavailable for a design, that design is limited to personal use only. The commercial license fee covers only the specific image in question being purchased at that rate. The royalty-free license fee is a flat one-time payment per image based on the number of units you will produce for resale. It is structured as follows:
EXAMPLE: If you plan to produce 50 items for sale using a design from the Dig’n Designs Store, you will need to purchase the commercial license allowing 1-100 units. If you plan to produce 150 units, you will need to purchase the license that allows 101-1000 units.
Alterations to original images offered from Dig’n Designs could constitute an “original” modified design if the alterations are significant enough. If the image is not recognizably taken from the original art, then there is no problem with such use. Alternately, it is permissible for individuals to reproduce non-commercial licensed images offered by our company for any individual, organization, or event so long as it is not with the intent of re-sale purposes.
Returns & exchanges on Digital Products
I don’t accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I offer a variety including, but not limited to SVG, DXF, EPS,PNG, BMP, DWG and JPEG digital download cutting file, which can be imported to a number of paper crafting, wood working, and plasma table programs.
With your purchases, you will receive a zipped folder containing these image
PLEASE CHECK WITH YOUR MACHINE’S ABILITY TO USE THESE FORMATS. For Silhouette Cameo, you must have the Designer Edition to use the SVG file. If you do not have it, you will need to use the DXF file.
All files are for PERSONAL use, unless stated otherwise.
YOU MAY NOT:
– use any part of these files to resell digitally in any format
– share or sell these files for any reason
Please note that this is a DIGITAL DOWNLOAD file with no physical product included. Due to the electronic nature of the file, NO REFUNDS will be given. Therefore, please make sure you check (and double-check!) the file type you need prior to making your purchase.
All designs ©Dig’n Designs
All items are handmade and ship from Cache Valley, Utah
WEBSITE: TERMS AND CONDITIONS OF USE
The following Terms and Conditions of Use are intended to outline Dig’n Designs policies for use of this website, as well as important disclosures and notices. By using this website, you agree to be bound by these Terms and Conditions of Use.
All information and materials on this website are owned and controlled by Dig’n Designs, a Utah limited liability company (the “Company”), its affiliates or partners. All copyright and intellectual property rights in our website and the content are expressly reserved. You are prohibited from republishing, selling, licensing, distributing, or exploiting any content and materials on the website, including using our content or material on any other website. The Company permits direct linking to its content so long as proper credit (including name and link) is clearly provided.
Dig’n Designs participates in numerous affiliate programs established by other Business Partners, such that Dig’n Designs receives a commission when products are purchased through links at the Dig’n Designs blog.
Dig’n Designs.com contains links to other sites on the internet that are owned and operated by third parties, our affiliates, or Business Partners. We do not regularly review or monitor sites linked to this website, and we are not responsible for the operation, availability, content, or accuracy of any pages or other sites linked from our website. Your linking to any other pages or sites is at your own risk. You agree that Dig’n Designs is not liable for any loss or damages you or any third party may suffer in connection with third parties’, affiliates’, or Business Partners’ webpages or websites. We do not make any representations or warranties about the quality of any product, services, or information or other material purchased or obtained by you via use of this website or our affiliate link partners.
Dig’n Designs does not represent or guarantee the truthfulness, accuracy, or reliability of any comments posted by other users or endorse any opinions expressed by users. You acknowledge that any reliance on comments posted by other users will be at your own risk. Dig’n Designs cannot screen comments in advance and is not responsible for screening or monitoring comments posted by users. Dig’n Designs reserves the right to remove any comments at any time for any reason. We reserve the right to expel users or restrict further access to the website in our sole discretion and judgment.
Dig’n Designs will not be liable to users and subscribers for any losses or claims arising out of their use of our website, including any loss or corruption of data, computer software or hardware. If any issues, problems or claims arise out of a user’s or subscriber’s purchase of an online class or tutorial, Dig’n Designs liability shall be limited to the purchase price of the online class, tutorial, or content.
All posts and videos are based solely upon the blogger’s experiences and opinions. The Company is committed to only using and promoting products endorsed and loved by the blogger. The Company does not hold itself out as an expert on any product or processes, and users of this blog are encouraged to visit the retailer or manufacturer websites directly for more product detail and specifications.
Dig’n Designs reserves the right to update or modify these Terms and Conditions at any time without prior notice. We encourage you to please review this page every time you visit this website.